Thank you for shopping with Almy Store! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
Returns
You have 7 calendar days from the date you received your item to request a return. To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
You must have the receipt or proof of purchase.
To initiate a return, please contact our customer support at [email/contact form].
Non-Returnable Items
Certain types of items are non-returnable, including:
Final sale or clearance items
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Depending on your payment provider, you will receive the credit within a few days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email/contact form].
Return Shipping
Customers are responsible for paying return shipping costs unless the item arrived damaged or there was an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance.
Need help?
Contact us at almystore@outlook.com for questions related to returns and refunds.
